How to Use Acura Radio
Retrieve Unlock Codes for Radio and Navigation Devices
INFORMATION YOU WILL NEED
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Vehicle VIN Number
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Phone, Zip Code and Email
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Device Serial Number
Vehicle Identification Number (VIN)
Park Ave Acura in Rochelle Park NJ Vehicle Identification Number (VIN)
Every automobile has a unique Vehicle Identification Number (VIN) that contains information about that vehicle. You can find your 17-digit VIN:
- At the base of your vehicle’s windshield, on the driver’s side
- On your vehicle’s registration
- On your insurance statement or proof-of-insurance card
- On your Honda Financial Services statement
- On new owner surveys or customer satisfaction surveys sent by American Honda Motor Co., Inc.
Valid VIN numbers use the letters A-Z and numbers 0-9, except for the letters I, O, and Q. If the VIN is not working properly, check to see if letters and numbers have been accidentally inverted. Make sure the letter O was not entered in place of the number 0. Also, make sure the correct number of characters has been entered.

Phone Number, Zip Code and Email Information
Please provide your current phone number and zip code. By providing an email address, we will send a confirmation email with the code that can be printed or archived for your records.
There are many different spam and junk email prevention products out in the market. If you don’t receive the confirmation email, please check your spam or junk folder.
Audio Unit Serial Number Retrieval
For certain models, the dealer may have placed a label with the device serial number on a sticker inside the glove box.
For year 2001 and later models, you may obtain the serial number from the device display which you can read below.
For models earlier than 2001, the serial number is located on the back of the device. This will require a trip to the dealer to obtain the number.

Retrieve Serial Number from Device Display
All Other Models other than 2004 – 2008 TSX with Navigation System
- Turn the ignition switch to ON.
- Turn ON the device and confirm that the display reads COdE. If you don’t see this message, pull the backup fuse for 1 minute, and then go back to step 1.
- Turn OFF the device.
- Press and hold the 1 and 6 radio preset buttons, and turn ON the device.
- The display toggles between two screens: U with the first 4 digits of the serial number (U2200 for example,)
- And L with the last 4 digits of the serial number (L0055 for example.)
- Ignore the U and L and record all 8 digits

Navigation – Retrieve Serial Number from Device Display
All Other Models other than 2004 – 2008 TSX with Navigation System
Park Ave Acura in Rochelle Park NJ Device Serial Number
There are several places to find your navigation unit’s serial number:
The Navigation Anti-Theft Code and the device unit’s serial number are listed on the anti-theft ID card that comes with the vehicle. The card is usually placed in the glove box at the time of delivery.
The navigation system serial number label is located on the control unit. This is where the removable DVD is stored. For information on where to locate your navigation system control unit, refer to the Navigation System manual supplied with your vehicle (“Changing the DVD”) or consult your dealership. If the label is not viewable once the control unit is located, consult your dealership for assistance.
Note: The serial number cannot be obtained electronically on the navigation screen.

Retrieve Serial Number from Device Display
2004 – 2008 Acura TSX with Navigation System
- Turn the ignition switch to ACC (I).
- Turn on the audio unit, and make sure you see COdE in the upper display. If you don’t see this message, pull the backup fuse for 1 minute, and then go back to step 1.
- Turn off the audio unit.
- Press and hold the top halves of the SEEK/SKIP and CH/DISC bars, and then press and release the PWR/VOL knob. This display toggles between two screens.
- The first screen displays a U and the first four digits of the serial number (for example, U2200).
- The second screen displays an L and the last four digits of the serial number (for example, L0055).
- Ignore the U and L, and write down all eight digits.

You can retrieve your code at radio-navicode.acura.com during the following hours:
Monday to Friday 4:00 AM to 9:00 PM PST (Pacific Standard Time)
4:00 AM to 6:30 PM on Saturdays PST
4:00 AM to 9:00 PM PST on Sundays.
Additional Information
You will be requested to provide your current number and zip code. Also, by providing an email address, a confirmation with the requested code will be sent to you for your records.